You don’t always have to travel to us for ocular evaluations. Animal Vision Center of Virginia is now offering telemedicine consultations for our veterinary partners and existing clients, and you can consult with our staff in real-time using the TeleVet mobile app.

If you’re new to the concept of telemedicine applications, it’s similar to “FaceTiming” someone on your smart phone – and just as easy. First, download the free TeleVet app on your mobile device. Then choose a payment option, install the app and send a consultation request to our office. You can upload details of your case, along with photos and videos of the pet so that we can see what you are seeing. Then, we will evaluate the information and determine the next steps for ocular care.

Since launching this service in the fall, we’ve “seen” a number of patients remotely. Among our first telemedicine cases was Corky, a Yorkie with chronic KCS, or dry eye. His owner lives on North Carolina’s Outer Banks and it was difficult for her to make the nearly two-hour trip to our clinic for a follow-up appointment. Corky had been on three different medicated eye drops with no noticeable improvement, and it was time to reassess the case. By viewing images that the owner sent in advance, and communicating with her via the Televet app, we were able to recommend new treatment moving forward and facilitated the prescription order for her the same day.

For a referring veterinarian, I was able to evaluate and discuss her concerns about Petey, a young cat showing signs of entropion (a condition in which the eyelid is rolled inward causing irritation of the eye by the lashes) and a corneal ulcer. The veterinarian wanted to know which condition should be treated first. Through our communication and views of Petey’s affected eye, it was recommended to continue with the medical therapy she had begun to heal the ulcer (with some minor adjustments), and then reassess the entropion. If still present after the ulcer had healed, the entropion would require a surgical correction.

Telemedicine consultations are ideal for veterinary partners such as Petey’s vet, when seeking a second opinion or when working with urgent cases and a difficult diagnosis. For our existing clients, it is a helpful option for pets that don’t travel well or become anxious away from home. It’s also convenient for practices and clients alike, including Corky’s owner, who reside in far away or rural areas.

If you’d like to know more about our telemedicine consultations, check for details featured on our website. Or call us at 757-749-4838 for information about our consultation fee, which includes everything from a review of your pet’s history to treatment recommendations and medications.

To get started, download the TeleVet app at the link provided below.