Curious about the role of a Licensed Veterinary Technician in the field of Veterinary Ophthalmology? In this feature, we spotlight two of our LVTs who work closely with veterinary ophthalmologists to ensure the best outcomes for their patients. At Animal Vision Center of Virginia, we are lucky to have two exceptional team members, Jason Ball and Jessica Turman, whose expertise and passion play a crucial role in the care of our furry patients.

In this Q&A, we explore their unique roles, responsibilities, and experiences as a Veterinary Technician working in Ophthalmology. We also highlight their vital contributions to enhancing the quality of life for animals. Keep reading to learn more about what it is like to work behind the scenes in this specialized field and how Jason and Jessica are helping pets “see” a brighter future.

What inspired you to work in veterinary ophthalmology?

Jessica: When I first started in veterinary medicine, my goal was to be in large animal medicine. Following undergraduate studies, I went into small animal medicine and was able to see the possibilities that were available. I always considered specializing but never thought that it would be a possibility for me at the time. I was at a leadership CE, where a speaker said you should say yes to any opportunity; you never know where it will lead you. Working here at Animal Vision Center of Virginia, I have been able to learn so much more about ophthalmology! I am still learning every day, and I am so excited to continue this journey with the best team and clients.

Describe a typical day in your role. What kind of tasks do you oversee regularly?

Jason: A typical day can consist of filling medications, client education, setting up and assisting with surgery, helping with outpatient procedures, running bloodwork, evaluation of cytology samples, and running the technician appointment schedule. 

What are the most common ocular conditions you treat, and how do you approach these cases?

Jessica: It can vary. Just this week we are scheduling a lot of entropion cases, but sometimes we see more glaucoma patients or pets with ulcers. We approach each case by performing an exam, looking at the surface of the eye (cornea) and the back of the eye (retina) and all surrounding areas. Then, depending on whether we need to check eye pressures or do a stain of the eye, we perform any diagnostics. This also often includes taking a blood pressure or performing bloodwork. Next, the doctor goes over the findings and discusses treatment options with the pet owners and discusses whether the case should be managed medically, through surgery or a minor procedure. We proceed from there. Typically, we perform minor procedures in the hospital on the same day, at the time of the appointment for both the ease of the client and the comfort of the patient.

How do you collaborate with the veterinarians and other team members to ensure the best care for your patients?

Jason: Every patient is unique and oftentimes we must come together as a group to determine the best course of action for not only the pet but for the owner as well. Good communication with your co-workers is crucial, from the way a patient should be held for an exam to the best course of action for surgery. 

Jessica: We all work together as a team! We help each other fill meds, prep charts, monitor patients, call clients and anything else that might come up that day. Communication is key, and we make sure that we communicate well with each other to bring every patient the care they deserve.

What techniques do you use to ensure patient comfort during exams or treatments, especially for pets who might be anxious or in pain?

Jessica: We do have to “read” the pet patients when we bring them in the exam room. If they are nervous, we take things slowly and try not to crowd them as much. We offer treats to our patients to help the “warm up.” We also have comfort mats on every exam and treatment table and can use these on the floor as well for our large and older dogs. For our feline friends we use the “kitty burrito” wrapping method to help them feel safe. With their legs secured, we can better guide their head for an exam. If they are staying for treatment or surgery, we try and make sure that they have a big kennel and a fluffy blanket or dog bed to keep them comfortable while they recover in the clinic.

What continuing education or training is crucial to stay up to date in veterinary ophthalmology, and how do you keep improving your skills?

Jason: A good working knowledge of general anesthesia and up-to-date pharmaceutical knowledge is a must. Going to veterinary conferences like AVCO and having good working relationships with fellow technicians and veterinarians is also key, especially when dealing with those trickier cases.

What advice do you have for those interested in pursuing a career in veterinary ophthalmology or becoming an ophthalmic vet tech?

Jessica: A lot of the pet patients we see are older and have many other comorbidities. Sometimes this can complicate anesthesia or make it more difficult. Not only knowing about ophthalmology but being well rounded with knowing other disorders and health conditions really helps when it comes to the overall care of the patient!

Jason: Reaching out to your local ophthalmology practice and shadowing is always a good start, as is talking to other veterinary technicians in the field, and looking into local ophthalmology CE opportunities.